Scaling Digital Transformation:

Insights from Industry Leaders

September 11, 2025

11:00 PT / 13:00 CT / 14:00 ET

Digital transformation isn’t just about new tech – it’s about rethinking how banks operate, compete, and grow. Scaling change across complex organizations brings its own set of challenges. Let’s explore this new era together.

In this live panel, industry leaders share how they’ve taken transformation from pilot projects to enterprise-wide impact, overcome cultural and operational roadblocks, and built people-first strategies, that impact, and transformation.

From operating model shifts, to long-term measurement and sustained momentum, this is a conversation for practitioners delivering change at scale.

Meet The Speakers

David McGibbon

David McGibbon

Partner

Baringa 

Linda Conrad

Linda Conrad

SVP, Operational & Technology Risk

First Citizens Bank 

Michael Pfau

Michael Pfau

Former Chief Digital Officer

Axos Bank 

Niharika Pilla

VP, Digital Services

OneAZ Credit Union

Mark Johnstone

Director

Banking Transformation Summit

The Big Questions We’ll Explore:

  • What digital transformation strategies have driven tangible outcomes? 
  • What internal roadblocks hinder digital scale, and how can they be overcome? 
  • How do organisations build a people-centered foundation when driving digital change? 
  • How are banks measuring the long-term impact of digital initiatives? 
  • What changes in operating models are required to sustain transformation?

What to Expect

A Q&A-driven, fast-paced panel discussion, with questions taken live from the audience and put directly to the panellists. No fluff – just real-world insights, examples, and honest discussion.

  • Live audience Q&A – bring your questions
  • Watch live here or on LinkedIn – wherever suits you
  • Join live to have your say – and shape the conversation

Reserve Your Place

September 11, 2025

11:00 PT / 13:00 CT / 14:00 ET